Casino Dome is part of the Genesis Global Limited group. It is licensed and regulated by the Malta Gaming Authority. This licence was issued on the 5th of August 2016. The other regulatory body that oversees the functioning of the casino is the UK Gambling Commission. This means that Casino Dome is a regulated and secure online hub.
Casino Dome is also audited by the Swedish Spelinspektionen as a part of the Genesis Group. It has a valid license from the Swedish regulator as well and is open to players from the UK, Malta, Sweden and others. Overall, more than 190 countries from all parts of the world are welcome.
If you want to get in touch with the casino team, you can do so using the email or live chat. It is at your disposal whenever you need help with your account or you have any questions. The customer support team works 24/7 for your convenience. You can contact it anytime you need help or have an issue you need to resolve.
You can also use the numbers for contact of Casino Dome as well. Check the FAQ (Frequently Asked Questions) section. You will find it at the top right angle from the question mark menu. There, you will get answers to the most asked questions, which are grouped by category. These are:
- Popular Questions;
- Responsible Gaming;
- Registration;
- My Account;
- Security;
- Deposit;
- Financial;
- Withdraw;
- Bonuses & Promotions;
- Casino;
- Technical
The security of your account details and transactions are ensured. Only senior security personnel have access to them. All collected data from users are protected with SSL connections. The latter are encrypted and can not be read by unauthorised individuals. The payment methods of Casino Dome are PCI compliant and conform to the standards. The Gaming Authority provides regular verifications. Casino Dome uses the latest encryption technology for protection. Your security is a top priority to the brand.
The games you find on the website are all from well-recognised and reliable software providers. The latter are certified and have been thoroughly tested by 3 organisations. These are the Gaming Laboratories International (GLI), eCOGRA and Technical Systems Testing (TST). These are highly reputable, fair and independent. Thus, you can be more than sure that the Random Number Generator (RNG) is completely unbiased whatever game you may play.
Casino Dome promotes responsible gaming practices. You can use the options to self exclude or limit your gambling activities whenever you want. On the website footer, you will find a link to the page “Responsible Gaming”. It contains all the information you need on the subject. You can restrict your gambling, self exclude yourself for a predefined period or even close your account.